How it works

It is a bucket swap on a fixed route. Six steps, and the only one that repeats is putting the sealed buckets out on your service day.

  1. Sign up

    Sign up and select how many buckets you need. Use our bucket calculator to help.

    The bucket calculator

  2. Place the buckets

    We bring you clean buckets and you place them in strategic locations where organic waste is generated. If you need help we can advise you on where to place the buckets.

    Your buckets arrive on your first service day. That first visit is a delivery, not a pickup, and nothing is charged for it. Your first real pickup is the following service day.

  3. Seal and set out

    Seal full buckets with the lid and place in the designated location for bucket swaps.

  4. We swap and weigh

    We come swap out full buckets for clean ones and weigh each bucket and record the weights to your account.

    Learn more about how to use the numbers to make your kitchen operation more efficient

  5. We report back

    We email you a report that measures how much organic waste you have diverted from landfills, how much compost your organic waste has created, and once it cures, we will tell you where your compost ended up around the city.

    Restaurants can request a weight on each bucket for kitchen operations adjustments, and offices or events can request metrics as needed for sustainability reports.

  6. We compost it

    We take your organic waste and compost it and utilize it in street tree beds and community gardens in NYC.

  7. And round again: the compost goes back into the ground that grows the food.

The soil creates the food.The food enriches the soil.

Changing a pickup

You can modify service through your online account on our website or by calling, emailing, or texting us.

What you can changeUntil 5pm the day before
Skip a pickupFree until 5pm the day before. Make sure to tell us to skip before we come. Once we arrive, a surcharge will apply whether the buckets are ready for pick up or not.
Change bucket countAdd or remove buckets through your online account and we will plan to bring extra or leave fewer buckets accordingly.

One-off events work differently, because there is no route day to change. Events get their own quote.

If your neighborhood is not on route yet

Route density is what keeps the price where it is.

Waitlist

If we are not in your neighborhood at all, we take your address for the waitlist and will keep you updated when we have enough demand in your neighborhood to start service.

You can help by referring others and you get a referral link at signup. Anyone who joins through it gets a credit, and so do you.

Choosing between bi-weekly and monthly
Monthly is available at any bucket count. Above about 4 buckets we will usually suggest bi-weekly instead, because four weeks of that much food sitting in a bucket can attract pests. It is your call, and you can change cadence any time.